Contact Us! We’ll do our best to accommodate your request to change your order. However, if it has already been packed up we won’t be able to make changes or cancel it. To add an item, please include both the SKU and product name in your email, and w
Generally, you can cancel your order if it has not shipped. The best way is to email us at [email protected] with your order number and "Cancel Order" in the subject line so we can attempt to cancel it. You can also use our Contact Form. If your or
If an item is missing from your order please let us know as soon as possible and we'll work with you to make it right. Often smaller items are wrapped in packing paper, which can make them harder to find, or are included in other packaging. If your p
If you received an email with tracking information showing that your package was delivered but it's not where it is supposed to be, please start by checking with your neighbors and your local post office or customs office. Sometimes, packages can be
We're really sorry about the mix-up! Thank you for giving us a chance to make it right. If you received the wrong item please let us know your order number, the item you originally ordered, and the item you received. For quicker resolution, including
On the Shopping Cart page you will see a place "Add a Note to my Order" on the lower left-hand side under the products you have in your cart. You can leave a note here for the recipient of your order or for our Customer Care team.