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Need help with your order? Check out our self-service customer portal here for answers to your questions.

Goulet Pens Customer Help Center

We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in the early afternoon, so tracking for orders shipped later that day may not update until the following business day.

If you select FedEx 2 Day or FedEx Standard Overnight and place your order by 12pm Eastern Time (Monday-Friday), we'll ship it that same business day. Please note that we do not offer Saturday or Sunday delivery for FedEx orders.

For Economy Shipping, we aim to pack and ship out your order within 3 business days, and for standard Shipping, we aim to pack and ship out your order within 1 business day.


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