The Goulet Pen Company is an authorized retailer for all the brands we carry. That means you can have peace of mind knowing your purchase is backed by the manufacturer’s warranty. We’ll do everything we can to assist you if you need warranty support.
You can start a return request by visiting our Return Portal. Return Window: You have 30 days from your order date to request and return items. Shipping Returns: Please return items promptly after approval, especially if close to the 30-day limit. Re
Damage due to modifications, misuse and/or accidents are not covered under warranty repairs. This can include, but is not limited to, falls, misuse, repairs not performed by the manufacturer, engraving or personalizations, and any work performed by a