You can start a return via our Return Portal. Return Window: You have 30 days from your order date to request and return items. Shipping Returns: Please return items promptly after approval, especially if close to the 30-day limit. Return Method: You
Damage due to misuse and/or accidents are not covered under warranty repairs. This can include, but is not limited to, falls, misuse, repairs not performed by the manufacturer, and any work performed by a privately contracted nibmeister are not cover
Yes! We are an authorized retailer for all of our brands. We always purchase our products through the U.S. distributor or directly from the manufacturer. One of our core values is to "Be Honest" and our mission statement includes "products we believe
Yafa Pen Company products are guaranteed for a period of one year against any defect in workmanship and materials. Yafa will repair or replace, at our option, any product that is found to be defective in materials or workmanship when it is properly
Yafa Pen Company products are guaranteed for a period of one year against any defect in workmanship and materials. Yafa will repair or replace, at our option, any product that is found to be defective in materials or workmanship when it is properly
To save cost and environmental impact, the instruction sheets to accompany Noodler's pens are downloadable from this link.
If you're experiencing an issue with your Diplomat pen, we recommend reaching out to Yafa, the US distributor for Diplomat. They should be able to get you taken care of quickly!