You can start a return via our Return Portal. Return Window: You have 30 days from your order date to request and return items. Shipping Returns: Please return items promptly after approval, especially if close to the 30-day limit. Return Method: You
Damage due to misuse and/or accidents are not covered under warranty repairs. This can include, but is not limited to, falls, misuse, repairs not performed by the manufacturer, and any work performed by a privately contracted nibmeister are not cover
Yes! We are an authorized retailer for all of our brands. We always purchase our products through the U.S. distributor or directly from the manufacturer. One of our core values is to "Be Honest" and our mission statement includes "products we believe
We take great care in protecting ink bottles and samples from leaks by using plastic bags to separate them from other items in your order. While we do everything we can to prevent it, leaks can occasionally occur. If you receive any ink samples or bo