Tracking & Processing Times
How do I track my order?
You'll receive an email from us when your order has shipped, which will include tracking information. You can also log in to your My Account page to view the tracking information there. For international orders, tracking will depend on the shipping m
My order says "Delivered", I can't find it.
Don't worry- We've got you. When this happens, we often see scans stating "delivered" when it means it was put on a truck to be delivered or has an incorrect scan. To add another layer to this, we sometimes see cases where it's scanned to be delivere
Help! I think my package got lost!
While most packages arrive within a few weeks, there can be delays for various reasons. First, check with your local post office, FedEx office, (or customs office, if your order is international*), depending on which shipping method you used. In many