If you're new to fountain pens, we recommend checking out our Fountain Pen 101 video and blog series. It's a five-part series going over all the basics:. We also have a lot of helpful articles in the "Beginner's Guide" section of our blog.
Ink samples are a fantastic way to try out new colors, but getting a small volume of ink into a small ink reservoir can sometimes be logistically challenging. If you can't directly fill your pen from the vial, we recommend using an ink syringe, or fi
You can check out this video:.
Please be assured that your pen is indeed brand new. The moisture-like appearance is due to an excess of silicone grease in the converter, which is sometimes present in the production process. This is not indicative of prior use. We hope this informa
We take great care in protecting ink bottles and samples from leaks by using plastic bags to separate them from other items in your order. While we do everything we can to prevent it, leaks can occasionally occur. If you receive any ink samples or bo
It's important to hold the fountain pen at the correct angle to facilitate smooth writing. Fountain pens can be sensitive to the rotation and tilt of the nib against the paper. If ink flow is not consistent, adjusting the angle of the pen and ensurin
Yes! We have a great video on how to use Ink Syringes to refill a cartridge. This trick is also a great way to fill converters without the mess. You can watch the video below.
This blog post serves as a general guideline for which brands of cartridge/converter pens accept proprietary cartridges/converters, and which can use the standard international size (cartridge generally implies short). Please refer to each specific p
Did you know that the Nib Nook is a tool we've created that allows you to browse and compare writing samples from every single nib/pen we carry? If you've ever asked the question "should I get a fine or a medium?" or wondered "how does a Japanese med
If you're experiencing a high ink flow there are a few things to check before reaching out!. 1. Change ink and see if the same thing happens with new ink. 2. Check around the grip section for any cracks in it, or with the housing unit. 3. Check the f
Have you checked out our Swab Shop? It’s a great way to compare colors or search by color groupings. You can select up to six colors to visually compare them directly side-by-side, and then also click to view the corresponding products (bottles, samp
Yes, we do! We offer our 2ml ink samples individually or in discounted curated package sets. They're the right size to fill a converter about two times. If you like the element of surprise, we also offer a "Surprise Me!" random ink sample, sold indiv