You can use our Contact Form to send us a message, or use one of the following methods:. Email: [email protected]. Phone: 804-368-0482. We are available on the phones from Monday and Thursday from 1:30 pm to 4 pm. We are available on the phones Tue
No, we do not. We are online only.
As much as we love sharing our love of fountain pens with our customers, we are not a physical retailer and our insurance prohibits us from allowing customers in our warehouse. Thanks for your understanding!. Feel free to check out our video tour tho
As a retailer of modern, new-release pens, we don't offer valuations on older or discontinued models, but we can offer a few great resources for obtaining estimates and connecting with other enthusiasts. For those seeking information on the value of
Thank you for your eagerness for special editions! While we can't guarantee the release of exact product specifications, we are always open to suggestions from our valued customers. If you have a particular request, such as a special color or size fo
Unfortunately, we do not offer engraving services. However, we can recommend some pen options, though we cannot guarantee that they can be engraved. While we are not affiliated with any particular engravers, we’ve found that many independent jewelry
We value the importance of supporting the writing community and promoting handwriting, but currently, we do not have a formal budget or process for donating products. Your request helps us consider establishing a program for such opportunities in the
We appreciate ways to reuse, reduce, and recycle, but we can't reuse those vials. They are a #3 plastic, which is medical grade and therefore isn't recycleable. Some ideas for personal reuse: to decant some ink for trips, to decant some ink to gift t