Click the "Sign Up" link located at the top of our site. Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. For more info, check out our Privacy Poli
Log in to your account and click the "My Account" link at the top of our site. From here, you can change your billing or shipping address, password, and more. If you wish to change your email address, just email us at [email protected] and we can u
Click the "Sign In" link at the top of our site. Under the login box, click the "Forgot your password?" link and the system will send you an email with a new link to reset your password. If at any point it's still not working for you, just email us a
Click the "Sign Up" link at the top of our site to create a new login. We didn't migrate past passwords from our old site (pre-June 2018) as a security precaution. Once you sign up, it'll pull in any past order history if you're using the same email
We're sorry, but we don’t accept pre-orders for out-of-stock items or items that have not yet launched. We offer email notifications when a product launches or restocks if you've signed up for those notifications. You can click the "Notify Me" button
Yippee for you! Time to go shopping. Place items in your cart, and at checkout you'll have an opportunity to enter in your gift code at the payment screen. If you've misplaced it, Contact Us and we'll help you out.
Gift certificates are perfect presents for fountain pen enthusiasts. You can purchase gift certificates directly from our site by clicking the "Gift Card" link in our footer, or by hovering over the "Specials" button in our top navigation bar and cli
With thousands of products on our site, it’s still easy to find the product you’re looking for with our internal search engine. Just type your keywords in the search box at the top of the site. We’ve also created custom comparison tools to help you f
Yes, we sure do! We offer our 2ml ink samples individually or in discounted curated package sets. They're the right size to fill a converter about two times. If you like the element of surprise, we also offer a "Surprise Me!" random ink sample, sold
Items in your cart are not secured from purchase by others and could be sold out. Carts typically retain items for a set amount of time, but this can be influenced by browser settings like pop-ups and ad blockers, cookies and cache, or even logging i
If you completed an order while not logged into your account, no worries! We can attach this order to your account manually. Once linked, it should be visible in your account history. If you don't see it, please let us know, and we will assist you fu
If an item is out of stock, the best way to stay informed about its availability is by using the "Notify Me!" option on the product page. Signing up for this alert helps us gauge interest and ensures you’ll receive an email as soon as the item is bac
Thank you for reaching out!To use your discount code:. 1. On Desktop/Laptop:. - Add the item to your cart. - On the first page of the checkout screen, find the "Gift Card or Discount Code Box" below the order summary on the right hand side of the scr
If you encounter difficulties submitting a product review through the email link, you can alternatively leave a review directly on the product page. You can find a "submit your review online" button at the bottom of the email or on the product page t