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PILOT

What converter/cartridge works with a Pilot Pen?

Pilot Pens are proprietary and will only work with Pilot Brand Cartridges and Pilot Brand Converters. The Pilot Con-40 and the Pilot Con-B will work with any Pilot pen that takes a converter. The Pilot Con-70 will only work with the Custom 74, Explor

Are there replacement nibs available for...?

Please refer to the chart below to see nib replacement availability. *The nibs on the Pilot Metropolitan, Pilot Kakuno, Pilot Explorer, and Pilot Prera are all the same type of nib. While not available for purchase individually, this nib can be swapp

Pilot Nibs size guide

We welcome you to check out our product pages where we have more pictures, writing samples, detailed measurements, and details of all the available options for all these pens. Pilot Custom Nibs Explained- Check out the full blog here!

What is Pilot's warranty policy?

If you are within 30 days of your purchase from us, please use our Return Portal to initiate a return for defective items. After 30 days, we will connect you directly with the distributor or manufacturer, as they are responsible for any defects or wa

Why won't my 823 write?

For all vacuum-filling pens, the piston knob at the back of the pen needs to be opened for ink to flow from the reservoir to the feed and nib. If you haven’t opened this knob, your pen may appear to be filled with ink, but you won't see any ink on th

How do I fully fill a Pilot Con-40 or Pilot Con-70?

Here are a few tips and tricks to help with filling your Pilot converters:. Critical Tips for the New Pilot Con-70. How to fully fill a Con-40 Cartridge/Converter Pen. Pilot Ink Capacities.