thegouletpencompany logo
thegouletpencompany logo

All articles

What should I do if ink leaked in transit?Updated 7 days ago

We carefully pack ink bottles and samples in protective bags to keep the rest of your order safe. Although rare, leaks can still happen during shipping.

If you receive a leaky ink bottle or sample:

  • Contact us right away — we’ll gladly replace the item or issue a refund depending on your specific example.

  • Please share the ink name and photos of any affected items so we can resolve it quickly for you.

Was this article helpful?
Yes
No