You’ll receive a tracking number via email once your order ships. You might also get a tracking notice from the Shop App if you have that. You do NOT need to download the Shop App to track your order- the email we send will be sufficient. Not seeing
We're sorry, but we don’t accept pre-orders for out-of-stock items or items that have not yet launched. We offer email notifications when a product launches or restocks if you've signed up for those notifications. You can click the "Notify Me" button
Gift cards are perfect presents for fountain pen enthusiasts. You can purchase gift certificates directly from our site by clicking here. Gift cards can also be found under each tab, and in the "Sales and Deals" section of the website.
If you completed an order while not logged into your account, no worries! We can attach this order to your account manually. Once linked, it should be visible in your account history. If you don't see it, please let us know, and we will assist you fu
Just sign in and click the My Account link at the top of our site to see your order history, or contact us and we can help you out.
Our site host offers a convenient method to track orders, the Shop App. It can be handy if you like having all your online purchases in one place, with push notifications and easy shipment tracking. That said, the Shop app isn’t required to place or
If you've checked out on any website that uses Shopify and clicked on a "Remember my Information for a faster Checkout" that is signing you up for Shop Pay. If you need to update any information, including card payments or addresses, then you can do