For the most accurate shipping costs to your location, add items to your cart and proceed to checkout — shipping options and rates will display before payment. Customer Responsibility: You are responsible for all import fees, taxes, duties, and any h

<h1 data-start="230" data-end="257" id="isPasted"><span style="font-size: 24px;">Quick Shipping Guide</span></h1><h3 data-start="259" data-end="278" id="us-domestic"><span style="font-size: 18px;">U.S. Domestic</span></h3><div tabindex="-1"><table data-start="280" data-end="874"><thead data-start="280" data-end="337"><tr data-start="280" data-end="337"><th data-start="280" data-end="289" data-col-size="sm" style="width: 19.7495%;">Method</th><th data-start="289" data-end="299" data-col-size="sm" style="width: 18.184%;">Cost</th><th style="width: 16.6667%;">Processing Time</th><th data-start="299" data-end="314" data-col-size="sm" style="width: 14.5713%;">&#xA0;Estimated Transit Time</th><th data-start="314" data-end="328" data-col-size="sm" style="width: 11.8015%;">Tracking</th><th data-start="328" data-end="337" data-col-size="sm" style="width: 18.9066%;">Notes</th></tr></thead><tbody data-start="396" data-end="874"><tr data-start="396" data-end="530"><td data-start="396" data-end="428" data-col-size="sm" style="width: 19.7495%; text-align: center;"><br></td><td data-start="428" data-end="448" data-col-size="sm" style="width: 18.184%; text-align: center;"><br></td><td style="width: 16.6667%; text-align: center;"><br></td><td data-start="448" data-end="469" data-col-size="sm" style="width: 14.5713%; text-align: center;"><br></td><td data-start="469" data-end="498" data-col-size="sm" style="width: 11.8015%; text-align: center;"><br></td><td data-start="498" data-end="530" data-col-size="sm" style="width: 18.9066%; text-align: center;"><br></td></tr><tr data-start="531" data-end="660"><td data-start="531" data-end="546" data-col-size="sm" style="width: 19.7495%; text-align: center;"><strong data-start="533" data-end="545">Standard&#xA0;</strong><br>(USPS/DHL &#x2192; USPS)</td><td data-start="546" data-end="589" data-col-size="sm" style="width: 18.184%; text-align: center;">$8.95&#xA0;<br>Free on orders over $99, to APO/FPO</td><td style="width: 16.6667%; text-align: center;">2 business days from order date</td><td data-start="589" data-end="609" data-col-size="sm" style="width: 14.5713%; text-align: center;">3&#x2013;8 business days, location dependent</td><td data-start="609" data-end="618" data-col-size="sm" style="width: 11.8015%; text-align: center;">Limited</td><td data-start="618" data-end="660" data-col-size="sm" style="width: 18.9066%; text-align: center;">No full tracking, no guaranteed delivery date</td></tr><tr data-start="661" data-end="767"><td data-start="661" data-end="679" data-col-size="sm" style="width: 19.7495%; text-align: center;"><strong data-start="663" data-end="678">FedEx 2-Day</strong></td><td data-start="679" data-end="695" data-col-size="sm" style="width: 18.184%; text-align: center;">$17.00</td><td style="width: 16.6667%; text-align: center;">Orders before 11 am ET ship same day</td><td data-start="695" data-end="719" data-col-size="sm" style="width: 14.5713%; text-align: center;">2 business days (M&#x2013;F)</td><td data-start="719" data-end="728" data-col-size="sm" style="width: 11.8015%; text-align: center;">Full</td><td data-start="728" data-end="767" data-col-size="sm" style="width: 18.9066%; text-align: center;">No weekend/holiday delivery</td></tr><tr data-start="768" data-end="874"><td data-start="768" data-end="790" data-col-size="sm" style="width: 19.7495%; text-align: center;"><strong data-start="770" data-end="789">FedEx Overnight</strong></td><td data-start="790" data-end="799" data-col-size="sm" style="width: 18.184%; text-align: center;">$49.00</td><td style="width: 16.6667%; text-align: center;">Orders before 11 am ET ship same day</td><td data-start="799" data-end="834" data-col-size="sm" style="width: 14.5713%; text-align: center;">Next business day (weekday only)</td><td data-start="834" data-end="843" data-col-size="sm" style="width: 11.8015%; text-align: center;">Full</td><td data-start="843" data-end="874" data-col-size="sm" style="width: 18.9066%; text-align: center;">No weekend/holiday delivery</td></tr></tbody></table></div><hr data-start="876" data-end="879"><h3 data-start="881" data-end="903" id="international"><span style="font-size: 18px;">International</span></h3><div tabindex="-1"><table data-start="905" data-end="1390"><thead data-start="905" data-end="962"><tr data-start="905" data-end="962"><th data-start="905" data-end="914" data-col-size="sm" style="width: 17.5819%;">Method</th><th data-start="914" data-end="924" data-col-size="sm" style="width: 18.7861%;">Cost</th><th style="width: 16.474%;">Processing Time</th><th data-start="924" data-end="939" data-col-size="sm" style="width: 12.5723%;">&#xA0;Estimated Transit Time</th><th data-start="939" data-end="953" data-col-size="sm" style="width: 12.5722%;">Tracking</th><th data-start="953" data-end="962" data-col-size="md" style="width: 22.7601%;">Notes</th></tr></thead><tbody data-start="1021" data-end="1390"><tr data-start="1021" data-end="1139"><td data-start="1021" data-end="1054" data-col-size="sm" style="width: 17.5819%; text-align: center;"><strong data-start="1023" data-end="1053">DHL International Standard</strong></td><td data-start="1054" data-end="1063" data-col-size="sm" style="width: 18.7861%; text-align: center;">$12-22 (varies by country)</td><td style="width: 16.474%; text-align: center;">within 3 business days of the order being placed</td><td data-start="1063" data-end="1075" data-col-size="sm" style="width: 12.5723%; text-align: center;">3+ weeks</td><td data-start="1075" data-end="1093" data-col-size="sm" style="width: 12.5722%; text-align: center;">&#xA0;Limited/none</td><td data-start="1093" data-end="1139" data-col-size="md" style="width: 22.7601%; text-align: center;">Customs Due upon delivery, no guaranteed delivery date, limited tracking</td></tr><tr data-start="1140" data-end="1250"><td data-start="1140" data-end="1166" data-col-size="sm" style="width: 17.5819%; text-align: center;"><strong data-start="1142" data-end="1165">FedEx International</strong></td><td data-start="1166" data-end="1195" data-col-size="sm" style="width: 18.7861%; text-align: center;">$28-42 (varies by country)</td><td style="width: 16.474%; text-align: center;">within 3 business days of the order being placed</td><td data-start="1195" data-end="1215" data-col-size="sm" style="width: 12.5723%; text-align: center;">6&#x2013;14 business days</td><td data-start="1215" data-end="1224" data-col-size="sm" style="width: 12.5722%; text-align: center;">Yes</td><td data-start="1224" data-end="1250" data-col-size="md" style="width: 22.7601%; text-align: center;">Full tracking. FedEx will pay customs fees to expedite that process and present a final bill to you at delivery</td></tr><tr data-start="1251" data-end="1390"><td data-start="1251" data-end="1275" data-col-size="sm" style="width: 17.5819%; text-align: center;"><strong>FedEx International Priority</strong></td><td data-start="1275" data-end="1307" data-col-size="sm" style="width: 18.7861%; text-align: center;">$36-48 (varies by country)</td><td style="width: 16.474%; text-align: center;">within 3 business days of the order being placed</td><td data-start="1307" data-end="1330" data-col-size="sm" style="width: 12.5723%; text-align: center;">4-10 business days</td><td data-start="1330" data-end="1339" data-col-size="sm" style="width: 12.5722%; text-align: center;">Yes</td><td data-start="1339" data-end="1348" data-col-size="md" style="width: 22.7601%; text-align: center;">Full tracking. FedEx will pay customs fees to expedite that process, and present a final bill to you at delivery</td></tr></tbody></table></div><hr data-start="1392" data-end="1395"><p data-start="1397" data-end="1570">For the most accurate shipping costs to your location, add items to your cart and proceed to checkout &#x2014; shipping options and rates will display before payment.</p><h2 data-path-to-node="5" id="isPasted">Customs, Duties, and Taxes&#xA0;</h2><ul data-path-to-node="6"><li><p data-path-to-node="6,0,0"><b data-path-to-node="6,0,0" data-index-in-node="0">Customer Responsibility:</b> You are responsible for all import fees, taxes, duties, and any handling/convenience fees charged by the carrier or your country.&#xA0;</p></li><li><p data-path-to-node="6,1,0"><b data-path-to-node="6,1,0" data-index-in-node="0">Non-Payment Policy:</b> If these fees are not paid to FedEx or the local government, the package may be destroyed* or returned**.</p></li><li><p data-path-to-node="6,2,0"><b data-path-to-node="6,2,0" data-index-in-node="0">Refund Eligibility:</b>&#xA0;</p><ul data-path-to-node="6,2,1"><li><p data-path-to-node="6,2,1,0,0" id="isPasted"><b data-path-to-node="6,2,1,0,0" data-index-in-node="0">*If Destroyed:</b> No refund will be issued.</p></li><li><p data-path-to-node="6,2,0"><b data-path-to-node="6,2,0" data-index-in-node="22">*If Returned:</b> We will refund the order&#xA0;<b data-path-to-node="6,2,0" data-index-in-node="60">minus</b> original shipping and any return fees/customs costs we had to pay to get the package back. This can take months before a refund can be issued.&#xA0;</p></li></ul></li></ul>

Shipping Options

Our current shipping options include FedEx and standard DHL. For domestic Economy and Standard shipping, DHL typically handles the initial leg of the journey, with final delivery made by USPS. Oftentimes, tracking is delayed during this, so your trac

<p data-start="66" data-end="259" id="isPasted">Our current shipping options include FedEx and standard DHL. For domestic Economy and Standard shipping, DHL typically handles the initial leg of the journey, with final delivery made by USPS. Oftentimes, tracking is delayed during this, so your tracking may not indicate the truth of your packages&apos; movement.&#xA0;</p><p data-start="261" data-end="410">For International Standard Shipping, the package may start with DHL and then be handed off to your country&#x2019;s local postal service or local delivery courier for final delivery.</p><p data-start="412" data-end="545">Due to how distribution centers are structured, your package might take a less direct route&#x2014;but rest assured, it&#x2019;s on its way to you.</p><p><br></p>

What shipping carriers do you use?

Because Saturday and Sunday are not delivery days, please use the chart below to estimate your arrival:. Because Saturday and Sunday are not delivery days, please use the chart below to estimate your arrival:. No Weekend Delivery: FedEx 2-Day and Ove

<div dir="ltr" id="isPasted"><h2 data-path-to-node="4" style="text-align: center;" id="to-qualify-for-same-day-shipping-your-order-must-be-placed-before-1100-am-et-mondayfriday"><span style="color: rgb(184, 49, 47); font-size: 18px;">To qualify for Same-Day Shipping, your order must be placed before 11:00 AM ET, Monday&#x2013;Friday.&#xA0;</span></h2><h2 data-path-to-node="4" style="text-align: center;" id="orders-placed-after-this-cutoff-or-on-weekendsholidays-will-ship-the-following-business-day"><span style="color: rgb(184, 49, 47); font-size: 18px;">Orders placed after this cutoff, or on weekends/holidays, will ship the following business day.&#xA0;</span></h2><h4 data-path-to-node="4" id="when-will-my-fedex-2-day-order-arrive"><b data-path-to-node="4" data-index-in-node="0">When will my FedEx 2-Day order arrive?</b></h4><p data-path-to-node="5">Because Saturday and Sunday are <b data-path-to-node="5" data-index-in-node="32">not</b> delivery days, please use the chart below to estimate your arrival:</p><table data-path-to-node="6" style="margin-right: calc(1%); width: 99%;"><thead><tr><td style="width: 33.0657%;"><div style="text-align: left;"><strong>If you order before 11 AM ET on...</strong></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><strong>It ships on...</strong></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><strong>Your order arrives* on...</strong></div></td></tr></thead><tbody><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,1,0,0"><b data-path-to-node="6,1,0,0" data-index-in-node="0"><strong>Monday</strong></b></span></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><span data-path-to-node="6,1,1,0">Monday</span></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><span data-path-to-node="6,1,2,0">Wednesday</span></div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,2,0,0"><b data-path-to-node="6,2,0,0" data-index-in-node="0">Tuesday</b></span></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><span data-path-to-node="6,2,1,0">Tuesday</span></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><span data-path-to-node="6,2,2,0">Thursday</span></div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,3,0,0"><b data-path-to-node="6,3,0,0" data-index-in-node="0">Wednesday</b></span></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><span data-path-to-node="6,3,1,0">Wednesday</span></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><span data-path-to-node="6,3,2,0">Friday</span></div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,4,0,0"><b data-path-to-node="6,4,0,0" data-index-in-node="0">Thursday</b></span></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><span data-path-to-node="6,4,1,0">Thursday</span></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><span data-path-to-node="6,4,2,0"><b data-path-to-node="6,4,2,0" data-index-in-node="0"><span style="color: rgb(184, 49, 47);">Monday</span></b></span></div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,5,0,0"><b data-path-to-node="6,5,0,0" data-index-in-node="0">Friday</b></span></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><span data-path-to-node="6,5,1,0">Friday</span></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><span data-path-to-node="6,5,2,0"><b data-path-to-node="6,5,2,0" data-index-in-node="0"><span style="color: rgb(184, 49, 47);">Tuesday</span></b></span></div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,6,0,0"><b data-path-to-node="6,6,0,0" data-index-in-node="0">Sat / Sun</b></span></div></td><td style="width: 32.4514%;"><div style="text-align: left;"><span data-path-to-node="6,6,1,0">Monday</span></div></td><td style="width: 34.4082%;"><div style="text-align: left;"><span data-path-to-node="6,6,2,0" style="color: rgb(184, 49, 47);">Wednesday</span></div></td></tr></tbody></table><h3 data-path-to-node="9" style="text-align: center;" id="-delays-may-still-occur-due-to-outside-circumstances">* Delays may still occur due to outside circumstances&#xA0;</h3><table style="width: 100%;"><tbody><tr><td style="width: 33.2618%;"><strong>If you order after 11 AM ET on...</strong></td><td style="width: 33.2122%;"><strong>It ships on...</strong></td><td style="width: 33.3333%;"><strong>Your order arrives* on...</strong></td></tr><tr><td style="width: 33.2618%;"><strong>Monday</strong></td><td style="width: 33.2122%;">Tuesday</td><td style="width: 33.3333%;">Thursday</td></tr><tr><td style="width: 33.2618%;"><strong>Tuesday</strong></td><td style="width: 33.2122%;">Wednesday</td><td style="width: 33.3333%;">Friday</td></tr><tr><td style="width: 33.2618%;"><strong>Wednesday</strong></td><td style="width: 33.2122%;">Thursday</td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Monday</span></strong></td></tr><tr><td style="width: 33.2618%;"><strong>Thursday</strong></td><td style="width: 33.2122%;">Friday</td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Tuesday</span></strong></td></tr><tr><td style="width: 33.2618%;"><strong>Friday</strong></td><td style="width: 33.2122%;"><strong>Monday</strong></td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Wednesday</span></strong></td></tr><tr><td style="width: 33.2618%;"><strong>Sat/Sun</strong></td><td style="width: 33.2122%;">Monday</td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Wednesday</span></strong></td></tr></tbody></table></div><h3 data-path-to-node="9" style="text-align: center;" id="isPasted">* Delays may still occur due to outside circumstances&#xA0;</h3><div dir="ltr" id="isPasted"><div dir="ltr" id="isPasted"><h4 data-path-to-node="4" id="when-will-my-fedex-overnight-order-arrive"><b data-path-to-node="4" data-index-in-node="0">When will my FedEx Overnight order arrive?</b></h4><p data-path-to-node="5">Because Saturday and Sunday are <b data-path-to-node="5" data-index-in-node="32">not</b> delivery days, please use the chart below to estimate your arrival:</p><table data-path-to-node="6" style="margin-right: calc(1%); width: 99%;"><thead><tr><td style="width: 33.0657%;"><div style="text-align: left;"><strong>If you order before 11 AM ET on...</strong></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><strong>It ships on...</strong></div></td><td style="width: 34.2849%;"><div style="text-align: left;"><strong>Your order arrives* on...</strong></div></td></tr></thead><tbody><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,1,0,0"><b data-path-to-node="6,1,0,0" data-index-in-node="0">Monday</b></span></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><span data-path-to-node="6,1,1,0">Monday</span></div></td><td style="width: 34.2849%;"><div style="text-align: left;">Tuesday</div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,2,0,0"><b data-path-to-node="6,2,0,0" data-index-in-node="0">Tuesday</b></span></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><span data-path-to-node="6,2,1,0">Tuesday</span></div></td><td style="width: 34.2849%;">Wednesday</td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,3,0,0"><b data-path-to-node="6,3,0,0" data-index-in-node="0">Wednesday</b></span></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><span data-path-to-node="6,3,1,0">Wednesday</span></div></td><td style="width: 34.2849%;">Thursday</td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,4,0,0"><b data-path-to-node="6,4,0,0" data-index-in-node="0">Thursday</b></span></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><span data-path-to-node="6,4,1,0">Thursday</span></div></td><td style="width: 34.2849%;">Friday</td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,5,0,0"><b data-path-to-node="6,5,0,0" data-index-in-node="0">Friday</b></span></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><span data-path-to-node="6,5,1,0"><strong>Friday</strong></span></div></td><td style="width: 34.2849%;"><div style="text-align: left;"><strong><span style="color: rgb(184, 49, 47);">Monday</span></strong></div></td></tr><tr><td style="width: 33.0657%;"><div style="text-align: left;"><span data-path-to-node="6,6,0,0"><b data-path-to-node="6,6,0,0" data-index-in-node="0">Sat / Sun</b></span></div></td><td style="width: 32.5764%;"><div style="text-align: left;"><span data-path-to-node="6,6,1,0"><strong>Monday</strong></span></div></td><td style="width: 34.2849%;"><div style="text-align: left;"><strong><span style="color: rgb(184, 49, 47);">Tuesday</span></strong></div></td></tr></tbody></table><h3 data-path-to-node="9" style="text-align: center;" id="-delays-may-still-occur-due-to-outside-circumstances-1">* Delays may still occur due to outside circumstances&#xA0;</h3><table style="width: 100%;"><tbody><tr><td style="width: 33.2618%;"><strong>If you order after 11 AM ET on...</strong></td><td style="width: 33.2122%;"><strong>It ships on...</strong></td><td style="width: 33.3333%;"><strong>Your order arrives* on...</strong></td></tr><tr><td style="width: 33.2618%;"><strong>Monday</strong></td><td style="width: 33.2122%;">Tuesday</td><td style="width: 33.3333%;">Wednesday</td></tr><tr><td style="width: 33.2618%;"><strong>Tuesday</strong></td><td style="width: 33.2122%;">Wednesday</td><td style="width: 33.3333%;">Thursday</td></tr><tr><td style="width: 33.2618%;"><strong>Wednesday</strong></td><td style="width: 33.2122%;">Thursday</td><td style="width: 33.3333%;">Friday</td></tr><tr><td style="width: 33.2618%;"><strong>Thursday</strong></td><td style="width: 33.2122%;">Friday</td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Monday</span></strong></td></tr><tr><td style="width: 33.2618%;"><strong>Friday</strong></td><td style="width: 33.2122%;"><strong>Monday</strong></td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Tuesday</span></strong></td></tr><tr><td style="width: 33.2618%;"><strong>Sat/Sun</strong></td><td style="width: 33.2122%;"><strong>Monday</strong></td><td style="width: 33.3333%;"><strong><span style="color: rgb(184, 49, 47);">Tuesday</span></strong></td></tr></tbody></table></div><h3 data-path-to-node="9" style="text-align: center;" id="-delays-may-still-occur-due-to-outside-circumstances-2">* Delays may still occur due to outside circumstances&#xA0;</h3><div dir="ltr"><br><h2 data-path-to-node="9" id="shipping-reminders">Shipping Reminders</h2><ul data-path-to-node="10"><li style="color: rgb(184, 49, 47);"><p data-path-to-node="10,0,0"><b data-path-to-node="10,0,0" data-index-in-node="0">No Weekend Delivery:</b> FedEx 2-Day and Overnight services deliver on <b data-path-to-node="10,0,0" data-index-in-node="67">weekdays only</b>.</p></li><li><p data-path-to-node="10,1,0"><b data-path-to-node="10,1,0" data-index-in-node="0">Processing Time:</b> While FedEx orders ship quickly, please allow an extra business day for processing during high-volume holiday seasons. Delays due to circumstances outside our control might also affect processing and transit times.&#xA0;</p></li><li><p data-path-to-node="10,2,0"><b data-path-to-node="10,2,0" data-index-in-node="0">Tracking:</b> You will receive a tracking number via email as soon as your label is created. Please allow until the following business day for the carrier to scan and update the status.</p></li></ul></div></div>

FedEx Delivery

YouTube

Blog

Shop

Fountain Pens

Shop Goulet Pens

New Arrivals

thegouletpencompany

Carrier Options

Shipping Rates, Carriers, & Locations

How do I track my order?

My order says "Delivered", I can't find it.

Help! I think my package got lost!

Tracking & Processing Times

Can I edit or cancel my order?

Oops! I gave you an wrong address

Changes & Cancelations

Track, Modify, or Cancel

General Shipping Information

How much is my shipping?

Has my order shipped?

Rates & Delivery Estimates

Do you ship to my country?

Do I have to pay duties/customs?

International & Location Rules

My order has missing or damaged items.

I received the wrong item in my order!

Order & Packing Mistakes

General Warranty Guidelines

What will void my warranty?

Return Policy

Returns & Warranty Information

Returns, Broken, & Damaged Items

Where can I find general fountain pen education?

How do I fill a fountain pen from an ink sample vial?

How do I install an ink cartridge?

How should I hold my fountain pen to avoid writing difficulties?

Can I refill a cartridge?

Why is my pen writing so wet? There's too much ink!

Cartridge and Converter Compatibility Guide

Where can I compare inks to each other?

Where can I compare writing examples?

How to use the Compare Feature

What is Conklin's warranty policy?

Conklin

What is Diplomat's Warranty?

Diplomat

What is Esterbrook's Warranty?

Esterbrook

Does LAMY Sell replacement nibs for the LAMY 2000?

Does LAMY sell replacement nibs?

Why is there blue ink in my new LAMY pen

What is LAMY's warranty policy?

What cartridge/converter works with LAMY pens?

LAMY

What is Monteverde's warranty policy?

Monteverde

Where can I find the Noodler's pen instruction sheets?

Noodler's Warranty Information

Noodler's

What is Opus 88's Warranty?

Opus 88

Pelikan Warranty

Pelikan

What is Pilot's warranty policy?

What converter/cartridge works with a Pilot Pen?

Are there replacement nibs available for...?

Pilot Nibs size guide

Why won't my 823 write?

How do I fully fill a Pilot Con-40 or Pilot Con-70?

Pilot Steel Nib Replacement

Pilot

Platinum Warranty

Platinum

What converter/cartridge works with a Sailor Pen?

What's the difference between the Sailor nibs?

Where is the nib for my Sailor Hocoro?

Where is the feed for my Sailor Hocoro pen?

Does Sailor sell replacement nibs?

What is Sailor's warranty?

Sailor

Does TWSBI sell replacement nibs?

Does the TWSBI ECO have replacement nibs?

What cartridge/converter will work with my TWSBI?

Do I need to take my TWSBI apart before I use it?

How do I put my TWSBI pen back together?

What is TWSBI's warranty policy?

TWSBI

What is Visconti's warranty policy?

Do you sell Visconti Replacement nibs?

Why won't my Visconti Homo Sapiens write?

What cartridge/converter works with my Visconti Pen?

Visconti

Fountain Pen 101, Care, Warranty & Brand Info

How do I access my Wishlist?

What’s Included with each item: How to Find Product Details and Add-Ons

Where can I find all the technical specs about an item?

How do I use my email/SMS coupon?

How do I add my birthday for an extra coupon?

How long can items stay in my cart and will they be saved?

How can I stay updated on restocks?

Can I include a personalized note with my order?

How do I delete my account?

What is the Bottom Shelf?

Why isn't my birthday and/or welcome code working?

How should I deal with a slow-loading website when attempting to order products?

Account & Profile Management

How do I leave a note on my order?

How can I find things on your website?

What payments do you accept?

Do I have to pay US State sales tax?

When will my credit card be charged?

Do you offer currency conversion?

How do I redeem a gift card?

How to Pay with Multiple Gift Cards and Payment Methods

PayPal Checkout Questions

What regular discounts do you offer?

Do you offer any military discounts?

Do you offer price matching?

Where do I enter my birthday code?

Pricing, Discounts, & Checkout Issues

How often do you send marketing emails?

How long will it take to receive my welcome coupon after I sign up?

How do I sign up for marketing SMS (text messages)?

I've signed up but I'm not receiving newsletters. Can you help me?

How do I unsubscribe from marketing/SMS text messages?

How can I stop receiving product review request emails?

How can I stop receiving abandoned cart reminder emails?

How can I submit a product review if the email link does not work?

How do I sign up for the email newsletter?

Account, Emails, & Profile Management

How do I create an account?

How do I edit my account information?

ACCOUNT QUESTIONS

How to Un-enroll in Shop Pay

Shop App & Shop Pay

Website & Checkout Support

How do I contact you?

Do you have a physical retail storefront?

Can I get a tour of the warehouse?

Where can I find out the value of an antique or discontinued pen?

How do I request a special edition pen or provide feedback on product selection?