Esterbrook – Warranty Policy

When coverage starts:

 From date of purchase

What’s Covered

• Manufacturing defects in materials or workmanship

• Example: cracks, nib/feed misalignment, piston mechanism issues

• Mechanical failure

What’s Not Covered

• Normal wear and tear

• Damage from misuse, accidents, or modification

• Loss or theft

• Consumables (ink, cartridges, refills)

Proof of Purchase

• Original receipt or order confirmation required

• Warranty applies only to authorized retailer purchases

Who to Contact

• Within 30 days of purchase: Contact Goulet Pens for replacement/refund

• After 30 days: Contact Esterbrook at [email protected]