Do I have to pay duties/customs?Updated 5 days ago

Most likely "Yes".

Laws vary by country, so it depends on your country's regulations. You are responsible for paying any assessed customs fees upon receipt. We are not responsible for any customs fees charged.

Whoever receives the package is responsible for paying any applicable duties or taxes on the received products, even if it is being shipped as a gift. We cannot mark packages as gifts, and we will not falsify the total value of the package to skirt customs fees. All contents will be stated on the outside of the package as part of the customs form.

If you choose a FedEx Option, they will take care of clearing your order through customs in order to reduce transit times. At the time of delivery, you will be presented with a bill from them to pay these fees. Please refer to the FedEx International Duties and Taxes website for additional information.

If you fail to pay the duties for your parcel and it is returned to us, you will have the option for us to re-ship your package to you (and you will pay for shipping again), or we can refund you for the products minus the original shipping amount paid, and any additional fees charged for the package to be returned to us. We will reach out to you if your package is returned to us.

For Australian residents, we do collect 10% Australian GST for merchandise and shipping charges ordered on this website. If in the event you are also charged at customs, please let us know and we'll refund the portion we collected.

For New Zealand residents, we do collect 15% New Zealand GST for merchandise and shipping charges ordered on this website. If in the event you are also charged at customs, please let us know and we'll refund the portion we collected.